PMP Practice Questions #58
In the community park development project, Lisa needs to effectively engage with local community members, who are key stakeholders. These stakeholders have a strong interest in the park’s design and amenities, as it will directly impact their neighborhood. What is the best strategy for Lisa to engage with the local community members and ensure their concerns and ideas are integrated into the project?
A) Conduct regular community workshops where residents can actively participate in the design and planning process of the park.
B) Rely mainly on online surveys to gather feedback from the community.
C) Encourage community members to communicate their concerns through the local government, who will then inform the project team.
D) Provide public announcements and updates about the project’s progress, without seeking detailed community input.
Analysis:
In this question, Lisa, managing a community park development project, faces the challenge of engaging with local community members who are key stakeholders. These stakeholders are characterized by high interest and impact, emphasizing their critical role in the project. The question seeks to identify the best strategy for Lisa to engage these stakeholders and integrate their concerns and ideas into the project. The engagement strategy should focus on methods that ensure direct, rich, and interactive communication with these stakeholders.
Analysis of Options:
Option A: Conduct regular community workshops where residents can actively participate in the design and planning process of the park. This option involves organizing regular workshops where residents can participate in the park’s design and planning process. It is an excellent choice for engaging high-interest, high-impact stakeholders. The workshops facilitate direct interaction, fostering meaningful dialogue and collaborative decision-making. While resource-intensive, this option promises effective communication and stakeholder involvement, aligning well with the need for rich communication media.
Option B: Rely mainly on online surveys to gather feedback from the community. Using online surveys as the primary method for gathering feedback is less engaging. It may simplify the project manager’s job but lacks in providing depth of feedback and personal engagement. There is also the risk of low participation and varied interpretations of survey responses, making it a less effective method for engaging critical stakeholders.
Option C: Encourage community members to communicate their concerns through the local government, who will then inform the project team. This option suggests an indirect approach where stakeholders communicate through the local government. It might be considered in a complex stakeholder environment where the local government plays a significant role. However, the indirect nature can lead to diluted feedback and may not fully capture the community’s perspective. The scenario does not clarify the local government’s role, making this option less viable.
Option D: Provide public announcements and updates about the project’s progress, without seeking detailed community input. Providing updates without seeking detailed community input focuses on one-way communication. It lacks the interactive element crucial for effective stakeholder engagement, especially for high-interest and high-impact stakeholders. This method is inadequate for capturing nuanced feedback and does not facilitate active engagement.
Conclusion: In conclusion, Option A, conducting regular community workshops, is the most effective strategy for engaging with the local community members in the park development project. It aligns with the principles of rich and interactive communication, crucial for high-interest, high-impact stakeholders. The other options, while having their merits in different contexts, do not provide the same level of engagement and direct feedback as workshops. Therefore, Option A is the recommended choice for ensuring that the community’s concerns and ideas are integrated into the project effectively.
PMP Exam Content Outline Mapping
| Domain | Task |
|---|---|
| Process | Task 4: Engage stakeholders |
| Process | Task 2: Manage communications |
Topics Covered
- Stakeholder Engagement Plan
- Stakeholders Engagement Strategy Based on Stakeholder Analysis
- Communication Management Plan
